History and Philosophy

Providing quality care for aging adults in Eastern Nebraska since 1967

History and Philosophy

Providing quality care for aging adults in Eastern Nebraska since 1967

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History & Philosophy

Hillcrest Care Center (now Hillcrest Health & Rehab) opened in 1967 and was acquired by Jolene Roberts in 1989 as the first of many Hillcrest communities. Her vision was to go beyond one nursing facility and create a full continuum of health services for aging adults, providing a seamless transition among all services an aging adult might need, without compromising continuity of care. This innovative concept allowed Hillcrest Health Services to become one largest continuum of services for aging adults in Nebraska, offering some of the most progressive services and the highest quality of care.

Today, Ms. Roberts serves as President of Hillcrest Health Services, which employs more than 1,500 team members who work to enhance the lives of more than 1,700 aging adults every day. The Hillcrest Health Services Executive Team is leading the organization toward becoming a national leader in aging services including skilled nursing, post-acute rehabilitation, outpatient therapy, independent living, hospice, assisted living, memory support, home care, in-home personal care and telemedicine.

The History of Hillcrest

1989

Hillcrest Care Center signJolene Mathison-Roberts founded Hillcrest Health Services and acquired Hillcrest Care Center, now Hillcrest Health & Rehab

1997

Ms. Roberts led the construction and development of Mable Rose Estates, now Hillcrest Mable Rose, an assisted living and memory support residence on Hilltop Drive in Bellevue, close to the Papillion border. The residence also offers Sarpy County’s only adult day services program, The Club, on weekdays.

2001

Hillcrest Victoria Gardens opened as an assisted living residence adjacent to Hillcrest Health & Rehab, but eventually was converted to a secure memory support residence to meet the growing demand of the memory-impaired population in Bellevue. It was then converted to the long-term care neighborhood of Hillcrest Health & Rehab Magnolia in 2016. Today, a maximum of 32 residents with Alzheimer’s or other dementia conditions enjoy the safety and tight-knit camaraderie of two secure, loving households.

2006

Hillcrest began the development of Home Care and Hospice. In 2007, Hillcrest Home Care became CMS-certified as a skilled home health provider, meeting the short-term needs of homebound adults who are recovering from illness, surgery or a stay in a hospital or post-acute facility. Later, Hillcrest Home Care added in-home personal care services to meet the care and companionship needs of aging adults at home.

2008

Hillcrest Country Estates opened in Papillion, featuring some of the nation’s first freestanding nursing cottages. The “culture change” philosophy first taught by the Pioneer Network in the mid 1990’s had been refined and adapted by the Hillcrest team to provide true resident-directed care in 8 private houses, each hosting up to 13 elders. The Cottages, which earned a 5-star rating by CMS in 2012, serve as the gold standard for high-quality nursing care in the Midwest.

The first Signature Villas were opened in 2009, featuring beautiful single family and duplex homes for those 55 and better. Currently 31 Villas surround a beautiful fish-stocked pond with a fountain and a picturesque 20-foot waterfall. A limited number of lots still remain for new construction.

2010

Hillcrest Hospice Care was certified and introduced as a compassionate, innovative leader in end-of-life support services for eastern Nebraska.

2012

Hillcrest Health & Rehab (HHR) became the region’s only dedicated post-hospital rehab facility, dedicated to serving up to 114 short-term guests who are recovering from illness, injury or surgery. Since 2016, Hillcrest Health & Rehab Magnolia offers long-term care services in a separate, dedicated neighborhood, while five neighborhoods remain exclusively post-acute. Renovations at Hillcrest Health & Rehab introduced the 1702 Bistro and the first made-to-order dining program in the region.

Until 2012

Hillcrest Physical Therapy (HPT)- the region’s only outpatient therapy clinic focused on aging adults – had operated within Hillcrest Health & Rehab’s 10,000 square foot therapy gym. With HHR becoming full dedicated to rehab guests, and the continued growth of HPT, Hillcrest recognized the opportunity to move outpatient therapy to a dedicated building across the parking lot from HHR. In 2012, HPT re-opened at 1804 Hillcrest Drive, offering patients a dedicated 5,000-square foot gym with new equipment, a walking track, private massage room and one of the region’s only hand-therapy suites.

In 2013

Construction began on the Grand Lodge at Hillcrest Country Estates (HCE), which features 102 independent living apartments, 30 assisted living and 30 memory support apartment, plus an indoor saltwater pool and hot tub, fitness center, restaurant, bistro, pub, cinema, performing arts center, hobby and woodworking shops, library and day spa. The Grand Lodge opened in 2015 at the corner of 60th Street and Highway 370 in Papillion, just one mile from Shadow Lake Towne Center.

In 2013

President and CEO, Jolene Roberts, was inducted into the Sarpy County Business Hall of Fame.

In 2014

Construction on The Grand Lodge at Hillcrest Country Estates continues and has more than 75% of the independent apartments reserved with an expected opening date in spring 2015.

Another addition to Hillcrest Country Estates, The Rehab Cottage, is under construction and scheduled to open in summer 2015. The Rehab Cottage will offer 22 accommodations for short-term, post-acute care in a household setting.

In 2014

Hillcrest Health Services was named Business of the Year, 26+ Employees, by the Sarpy County Chamber of Commerce.

In 2015

Hillcrest Health Services received the BBB Integrity Award. Hillcrest Home Care also expanded to Dodge County, serving the greater Fremont area and bringing the number to nine counties served.

In July of 2015

The Rehab Cottage opened. In December of 2015, the Grand Lodge officially opened and full occupancy in independent living would be reached in just seven months.

In 2016

Huntington Park Care Center joined the Hillcrest family of services, renamed as Hillcrest Shadow Lake. Also in 2016, Hillcrest Hospice Care eclipsed the 100 patient mark, becoming the largest provider of hospice services in the area.

In 2016

Hillcrest Health Services also announced the planned construction of Hillcrest Firethorn in Lincoln and Hillcrest Millard in Omaha. Both facilities will be solely focused on transitional care, also known as post-acute rehab.

In October 2016

Ms. Roberts was named Sarpy County Chamber of Commerce’s Business Person of the Year.

In 2017

Hillcrest opened Hillcrest Firethorn in Lincoln. Hillcrest Firethorn offers post-acute rehab and long-term care to aging adults and has 72 private suites and top-of-the-line culinary services. The Firethorn Bistro proudly serves Starbucks®.

In 2017

Hillcrest opened Hillcrest Millard a post-acute care and long-term care facility, in Omaha. In just two years it would be named one of the “Best Nursing Homes for 2019-2020” by U.S. News & World Report.

In 2017

Hillcrest Health Services was named “Large Business of the Year” by the Millard Business Association.

In 2018

Hillcrest was named a Gold Winner in McKnight’s Technology Awards for implementing the Montessori method in dementia care. Through a partnership with The Roberts Academy, the only secondary Montessori school in Nebraska, Hillcrest has implemented the Montessori method in several service lines.

In 2018

Hillcrest Home Care opened a dedicated office in Lincoln, expanding services to 11 counties in Nebraska and Iowa.

In 2018

Sharyl Ronan joined Hillcrest as the Chief Executive Officer.

In 2018

Hillcrest Health Services wonEmployee Development Business of the Year” from the Nebraska Business Development Center.

In 2018

Hillcrest acquired Silver Ridge in Gretna. Hillcrest Silver Ridge is dedicated to assisted living and memory support.

In 2018

Hillcrest Mable Rose received a $3 million renovation that updated resident apartments and added new features like the Cinema.

In 2019

Hillcrest Shadow Lake began a major renovation that would be completed in January 2020.

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In 2019

Three Hillcrest service lines won quality awards from the American Health Care Association. Hillcrest Mable Rose won a silver award, and Hillcrest Shadow Lake and Hillcrest Country Estates Grand Lodge won bronze awards. The AHCA National Quality Award Program is a three-step process consisting of bronze, silver and gold awards. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance.

In 2019

Jolene Roberts, president of Hillcrest Health Services, received McKnights’s inaugural Women of Distinction honor. The “Women of Distinction,” created by McKnight’s Long-Term Care News and McKnight’s Senior Living, recognizes individuals who have made a lasting contribution to the field (Hall of Honor) or woh are early in a promising career (Rising Stars). 

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In 2019

Hillcrest Health Services won the 2019 McKnight’s Silver Award for Innovator of the Year for integrating the Montessori Method into dementia care. 

In 2020

Hillcrest Shadow Lake completed a major renovation that updated the dining room and all living spaces

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In 2020

Silver Ridge, acquired in 2018, was rebranded to Hillcrest Silver Ridge and fully integrated into the Hillcrest family of services.

In 2020

Three Hillcrest communities were named among the nation’s best nursing homes by U.S. News & World Report.

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In 2020

Hillcrest Health Services won the Silver award in the Keep It Super Simple category of the 2020 McKnight’s Excellence in Technology Awards. 

In 2020

Hillcrest Physical Therapy was rebranded as Innovate Physical Therapy to allow them to better serve the Bellevue area. 

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