Jolene Roberts is President of Hillcrest Health Services, a company she took over in 1988. With a 30-year history of passionate work ethics, her excellent visionary, networking, analytic, creative and decision-making skills give her the proven ability to conceptualize, implement and direct systems from strategic planning through development to daily operation. Ms. Roberts has been a pioneer in healthcare for most of her career. Among other accomplishments, she has developed and opened Sarpy County’s first: Assisted Living Facility in 1998 (Hillcrest Mable Rose), Post-acute Inpatient Rehabilitation Center in 2002 (Hillcrest Health & Rehab), Medicare-certified Home Health Agency in 2007 (Hillcrest Home Care), and Nebraska’s first household-model long-term care cottages in 2008 (Hillcrest Country Estates). Additionally, Ms. Roberts has helped open Sarpy County’s only Adult Day Services program (The Club) and the only Balance Therapy Program (at Hillcrest Physical Therapy). Prior to founding Hillcrest Health Services, Ms. Roberts was a Social Worker for the State of Iowa and taught Long Term Care Administration for the University of Nebraska at Omaha. Ms. Roberts has sat on several Board of Directors including Alzheimer’s Association Midlands Chapter, Child Savings Institute, Visiting Nurses Association, Big Brothers Big Sisters, Nebraska Health Care Association, and Immanuel Health Systems Retirement Communities. Ms. Roberts received her Masters of Social Work degree from the University of Nebraska – Omaha, specializing in gerontology. She received her undergraduate degree in Social Work from University of Northern Iowa. Ms. Roberts has been personally recognized with several awards including the Ten Outstanding Young Omahans award, Bellevue Person of the Year, Distinguished Alumni from the Bellevue Chamber, American Red Cross Volunteer of the Year, the University of Nebraska Award for Outstanding Public Service, Suburban Newspapers’ Worthy Women of Distinction, and Bellevue Chamber of Commerce’s Distinguished Service Award. Under her leadership, Hillcrest Health Services has been recognized for Sarpy Chamber Small Business Award (2005), the Bellevue Silver Arrow Award, the Sarpy Country Business of the Year (2008), the Omaha Chamber Golden Spike Award (2009), and the Sarpy County Economic Development Corporation Business of the Year Award (2011). In 2013, Ms. Roberts was inducted into the Sarpy County Business Hall of Fame and in 2014, Hillcrest Health Services was named Business of the Year, 26+ employees, by the Sarpy County Chamber of Commerce.

Sharyl Ronan is the Chief Executive Officer of Hillcrest, joining the organization in 2018. A veteran of the U.S. Army, Sharyl has experience in the senior living and geriatric post-acute space for over 25 years. She has served as a leader for organizations including a small owner-operated venture as well as an Executive Senior Leader in two of the largest publicly-traded senior living companies in the US. Her experience in senior housing and health care began as a Certified Nursing Assistant, where her passion for the elderly and commitment to enhancing the lives of aging adults developed. She has a Master’s Degree in Business Administration, a Bachelor’s Degree in Social Work and is a credentialed Licensed Nursing Home Administrator in two states. She also holds a Residential Care Administrator’s license in California. Her experiences includes working on the original pilot project with the State of California in creation of the first Alzheimer’s programs in the residential assisted living environment. She helped to develop a hospice agency and home health agency early in her career for an owner-operated provider. Her commitment and experience led her to be a strong advocate for the ‘frailest of the frail’ in which she became a young Vice President serving the post-acute and skilled nursing market. She was hired by Emeritus Senior Living, one of the largest assisted living providers in the country, to develop, oversee and run their new skilled nursing platform and roll out in preparation for national growth. It was there that she led 33 CCRC’s (Continuing Care Retirement Communities with independent living, assisted living, memory care and skilled nursing neighborhoods) over 10 states with 5,800 team members while supervising four regional teams and overseeing the national skilled nursing team. Prior to Hillcrest, she was most recently the Vice President for Brookdale Senior Living, overseeing their CCRC’s for the state of California. Her strong background in post-acute and long-term care brought her closer to her Midwest roots to serve as the CEO of Hillcrest Health Services in Bellevue, NE.

Kevin Mulhearn joined Hillcrest as Chief Financial Officer in late 2013 with 22 years of operational and financial experience in the senior living industry. Previously, Mr. Mulhearn was Director of Finance for Riverside Health System’s Lifelong Health Division in Newport News, Va., where he oversaw financial operations for multiple lines of business and was instrumental in developing financial pro-formas for key growth programs. Prior to that, Mr. Mulhearn spent 17 years in various financial leadership positions, including 15 years as CFO, for Alexian Brothers Health System in Elk Grove Village, Ill. He holds an MBA in Healthcare Administration and Finance from Lewis University and a Bachelor of Arts in Accounting from North Central College, both located in Illinois. Mr. Mulhearn has been a certified Resident Housing Professional and served as the chairperson of the Commission on Accreditation for Rehabilitation Facilities (CARF)/Continuing Care Accreditation Commission (CCAC) for six years.  

Anthony Hatcher, DO, is a board certified family physician and the Chief Medical Officer at Hillcrest Health Services. He received a Bachelor of Science from Truman State University, Doctor of Osteopathic Medicine from Kirksville College of Osteopathic Medicine in Kirksville, Missouri, and a Master’s degree in Executive Leadership from the University of Nebraska Lincoln. Dr. Hatcher completed his Family Medicine residency at Creighton University and served in the United States Air Force as a Flight Surgeon stationed at Offutt AFB. Prior to joining Hillcrest Health Services, Dr. Hatcher spent more than 20 years working  for Alegent /CHI Health as a practicing clinical physician. He also served on the Alegent Health Board of Directors and as the Chief Administrative Officer of Alegent Health Clinic.  

As Vice President of Home and Community Services, Reggie Ripple leads the operations of Hillcrest’s hospice and home health services, including skilled nursing, in-home personal care, telehealth, and palliative care. Mr. Ripple has served as a dynamic and effective leader in the home health industry since 1997, where he began his career as an occupational therapist for St. John Health System in Tulsa, Okla. He quickly progressed into management overseeing therapy and clinical services, and as Home Care Director, managed the home health, hospice and inpatient/outpatient palliative care programs serving five hospitals in Northeastern Oklahoma. Mr. Ripple received a Bachelor’s of Science in occupation therapy and psychology from St. Ambrose University in Davenport, Iowa and holds a Master of Public Health from the University of Oklahoma – Tulsa. He is a Licensed Home Care Administrator, unique to Oklahoma, and was recognized as one of eight national recipients of The Catholic Health Association’s “Tomorrow’s Leaders of the Catholic Health Ministry” for outstanding leadership, community service and passionate commitment to the mission of Catholic healthcare. Mr. Ripple, his wife Tina and three children relocated from Oklahoma to Papillion, Neb. in August 2014 to join the Hillcrest family.  

Martha Zubke is Vice President of Quality Improvement & Administration. She joined the organization in 2006 and is principally responsible for quality improvement, education, corporate compliance, risk management and human resources for Hillcrest Health Services. Ms. Zubke’s previous experience includes serving as Vice President of Human Resources at Jennie Edmundson Hospital in Council Bluffs, IA. She served as Director of Human Resources for Hillcrest before being promoted to the Executive Team as a Vice President in 2011. Ms. Zubke received her undergraduate degree in Business Management from the University of Nebraska at Lincoln, and her MBA from Bellevue University.  

Jim Janicki is Vice President of Marketing and Communications for Hillcrest Health Services. He is responsible for marketing, advertising, public relations, market research, customer navigation/admissions and business development for all Hillcrest service lines. Prior to joining Hillcrest, Mr. Janicki served as Executive Director of Marketing for Riverside Health System in Newport News, Virginia, a $950-million, physician-led not-for-profit organization that served over 5,000 older adults every day. In the past, Mr. Janicki worked as a Senior Account Manager and national consultant for SB&A in Richmond, Virginia (now Glynn-Devins East). In that role, he helped clients in Virginia, North Carolina, South Carolina, Georgia, Louisiana, Texas, Delaware, Connecticut, Illinois, Nevada and Oregon build new CCRCs and Active Adult Communities, as well as reposition failing CCRCs for successful turnarounds. Mr. Janicki is a native of Buffalo, New York, where he served as Director of Marketing and Communications for ElderWood Senior Care for six years and as an Account Executive with ad agency Eric Mower and Associates for five years. He is a BA graduate of SUNY Geneseo, near Rochester, NY, and he is an accredited public relations professional (APR) through PRSA. A resident of Papillion, Mr. Janicki is a Board Member of the Alzheimer’s Association of the Midlands and the Hillcrest Foundation for Enhancing Lives, as well as Board Vice Chair for the Sarpy County Economic Development Corporation, which leads economic development for Nebraska’s fastest-growing county.

Matt Oestmann is Vice President of Rehab and Post-Acute Services for Hillcrest Health Services. Prior to joining Hillcrest in 2007, Dr. Oestmann worked with an outpatient orthopaedic clinic and a community hospital in Iowa. He was promoted to the Director of Therapy Services in late 2007 and then Administrator of Home Care in 2011 prior to his move to the Executive Team as a Vice President in 2016. His accomplishments have included building a strong team of dedicated therapists with decades of experience in home health and orthopaedics. He is active in American Physical Therapy Association and National Association of Rehab Agencies, serving on various committees over the years. He has also served the Nebraska Home Care Association as a Board Member and Legislative committee member. He was selected as one of the Midlands Business Journal’s “40 Under 40” in 2016. Dr. Oestmann received his Bachelor’s degree in Biology and Psychology from Dana College and his Masters in Physical Therapy and his Doctorate in Physical Therapy from UNMC. He is currently working on his MBA at the University of Nebraska at Omaha. Dr. Oestmann is a Nebraska native and currently lives in the Papillion area with his wife, Mylissa, and their five children.  

Derrick DeFino joined Hillcrest as the Vice President of Operations in 2019. He has a Bachelor of Science degree in Business Administration and is a licensed care administrator and a licensed nursing home administrator. He has worked in senior living for more than 25 years, with oversight of over 70 communities in 10 states. He has experience with independent living, assisted living, senior nursing care facilities, post-acute care and continuing care retirement communities. Previously he worked for two of the largest publicly traded providers in the country.

Dave Creal joined Hillcrest in 2016 as a Regional Administrator, responsible for the operations and performance of Hillcrest Firethorn, Hillcrest Mable Rose, Hillcrest Millard and Hillcrest Shadow Lake. Prior to joining Hillcrest, Mr. Creal was the Vice President of Franchise Support for Right at Home, an in-home senior care franchise with more than 450 offices in the United States, United Kingdom, China, Ireland, Australia, Japan and the Netherlands. His previous experience also includes serving as Operations Coordinator for Vetter Health Services in Omaha as well as Administrator of nursing facilities in Bridgeport, Nebraska and Winner, South Dakota. Early in his career, Mr. Creal was the Administrator of Philip Health Services in Philip, South Dakota, where he provided oversight to a hospital, nursing facility and two clinics. Mr. Creal received a Bachelor of Science degree in business administration from Black Hills State University. He also served as President of the Nebraska Health Care Association and Chair of the Nebraska Board of Examiners in Nursing Home Administration. He currently lives in Omaha with his wife Deb.

Spencer Bartlett joined Hillcrest Health Services in March of 2020 as the Regional Director of Customer Navigation. As a fourth generation Omaha native, Spencer has a love for the metro area and all that it has to offer. With a background in skilled nursing administration, he came to us from a regional director of operations role supporting six skilled nursing facilities and three assisted living facilities. Spencer’s passion for senior care was developed more deeply when he became the administrator at the very facility where his great grandmother lived. In addition to senior care, Spencer has experience as a veteran of the armed forces, having served a one year tour in Afghanistan during his service. His hobbies include traveling with his wife and three children, hunting and sport shooting with his son and riding dirt bikes with his brothers.

Tammy Deemer joined Hillcrest Health Services in 2020 and is the Regional Area Director. She has been a registered nurse since 1996 and became board certified in Gerontology in 2008. In 2014 she became a licensed nursing home administrator. She has worked with the senior population for the majority of her career and she is very passionate about providing excellent customer service and world class quality of care to our seniors. She is a proud wife and a mother of four wonderful children. Her favorite things to do are spending time with her family, decorating, golfing and going to Notre Dame football games.

Dottie Rice joined Hillcrest in 2018 as a Regional Director of Clinical Operations, responsible for leading of clinical care services and reimbursement programs for the skilled, assisted living, memory support and independent living services. She has her Bachelors of Science degree in Nursing and graduated Magna Cum Laude.  She has been a licensed Registered Nurse for more than 22 years. She has worked with the senior population for more than 15 years. She has experience with senior nursing care facilities, post-acute care, acute care and assisted living facilities. She is a member of the National Association of Associate Degree Nursing, National Association of Directors of Nursing Administration in Long Term Care and Sigma Theta Tau International Honor Nursing Society.

Nicole Ellermeier joined Hillcrest Health Services as the Administrator of Hillcrest Mable Rose in 2020. She is from Bennington and attended Midland Lutheran University in Fremont. There, she earned a degree in Business Administration with concentrations in Management and Marketing.  She has been serving seniors in a professional capacity for 11 years. Her favorite things to do are spending time with friends and family, cooking, golfing, exercising and watching sports. She also enjoys playing with her dog Zeus.

Lauren Wright is the Administrator of Hillcrest Home Care, joining the organization in 2017. Previously, Ms. Wright practiced physical therapy in the acute care, outpatient and home care settings. She owned and operated a successful private physical therapy practice and spent the past 10 years devoting her career to serving clients in the home care setting. Prior to joining Hillcrest, she served in clinical leadership roles for Methodist Health System, Visiting Nurse Association and Kindred at Home. Ms. Wright holds a Master’s Degree in Physical Therapy from the University of Nebraska Medical Center and a Bachelor of Arts in Exercise Science from Creighton University, where she is an alumni member of the collegiate athletic department and the Alpha Sigma Nu Jesuit honor society. She has achieved certifications in OASIS, lymphedema therapy and biofeedback for pelvic muscle dysfunction. Ms. Wright has previously served as an adjunct faculty member in the Department of Physical Therapy Education at UNMC and also as an independent reviewer for the Nebraska State Board of Physical Therapy. Her clinical interests include geriatric strength and conditioning, vestibular rehabilitation and management of complex pelvic floor disorders. Ms. Wright hails from Scottsdale, Arizona, and currently lives in the Elkhorn area with her husband and children. She is a die-hard Creighton Bluejay fan, a soccer and cheerleading mom and an avid reader and theater-goer.

Tim Martens joined Hillcrest Health Services as the Administrator of Hillcrest Caring Companions in 2016. Tim joined the Hillcrest family with more than 20 years experience in sales and management, the last 10 years in the senior care industry. He has extensive experience consulting with franchise owners for the largest private duty provider in the world. His travels took him primarily to the West Coast to experience first-hand the challenges and exciting opportunities facing the private duty world. Mr. Martens also worked several years as a Hearing Instrument Specialist for Beltone in Omaha, Lincoln and Fremont serving the senior population. He amassed a successful career setting all-time high numbers for revenue and seniors served. Mr. Martens was even recognized on a National level as the number two specialist in the nation. Tim and his wife Amy live in Omaha with their three children. They enjoy staying active, spending time with friends and having fun.

Tammy Weston joined Hillcrest Health & Rehab in April 2018 as the Administrator. She has been a Licensed Nursing Home Administrator for 18 years and came to us from the Eastern Nebraska Veterans Home. She has worked a number of years in the post-acute setting and is passionate about the care that we provide. She has been recognized throughout her career for her dedication and perseverance to ensure the best  quality of care to those served. Tammy received her Bachelor’s degree from Bellevue University in 2000. She is a veteran of the United States Army and served in Desert Storm. Tammy has three beautiful daughters and two lovely grandchildren. She lives in Millard but can often be found kayaking on one of our local lakes or riding the highways of Nebraska and Southwest Iowa, where she was born and raised. Go Packers!

Kevin Sauberzweig is Administrator of Hillcrest Shadow Lake. He entered the long-term care field over 25 years ago when his wife, who at the time was a director of nursing, encouraged him to leave his career in business education to become a nursing home administrator. Mr. Sauberzweig started with a facility in central Nebraska and moved to Eastern Nebraska to serve as a regional manager for a 32-facility system based out of Evansville, IN. He traveled extensively and worked to turnaround troubled facilities. After a brief tenure as executive director of a larger Omaha-based facility, Mr. Sauberzweig joined Hillcrest Health & Rehab in January 2008. He successfully led the conversion from a combined long-term care and post-acute facility to a fully dedicated post-hospital rehabilitation setting. In addition, Mr. Sauberzweig’s experienced leadership is facilitating the completion of a multi-million dollar renovation with minimal interruption for patients and families. Mr. Sauberzweig joined Hillcrest Shadow Lake in October 2016. A resident of Omaha, he and his wife, Kristin, are very proud grandparents to seven grandchildren.

Grace Knott is the Administrator of Post-acute Rehab Services for Hillcrest Rehab Services. She is the president of the Nebraska Physical Therapy Association and has extensive experience in acute, skilled nursing and outpatient settings as both a clinician and a manager. A graduate of Kansas University in physical therapy, her passion is working with the older adult, especially in the areas of fall risk reduction, dementia care and optimal aging.

Ashley Walters joined Hillcrest as the Administrator for Hillcrest Country Estates Cottages in August 2020.  She first started with Hillcrest Shadow Lake in August 2017 as the Director of Recreation.  She completed her Administrator training with Kevin Sauberzweig and became a Licensed Nursing Home Administrator in February 2020.  Ashley received her bachelor’s degree in exercise science from Wayne State College and master’s degree in healthcare administration from Bellevue University. She enjoys playing volleyball, reading, spending time with friends and family and traveling with her husband on their Harleys.   

Barry Emerson joined the Hillcrest family as Administrator of Hillcrest Firethorn in 2020. He began his health care adventure in 1999 in rural Nebraska. He served as the Senior Administrator for several locations, both big and small. He has a background in retail, ministry and education, which helps him fulfill his passion for serving guests (patients) and residents with excellence and heart. He has been married to his wife Angela for more than 25 years and they have four children. Barry grew up in Omaha and graduated from Millard North. He went on to receive a Bachelors in Business Management and a Bachelors in Marketing from Evangel University in Springfield, Missouri. He loves spending time with his family and watching movies.

Mike Rehfeldt, M.A. joined Hillcrest Hospice in late July 2018 as the Administrator. Mike began in hospice in 1993 working as a Social Service Counselor for one of the five largest hospices in the country. He has held various roles in his career, including Administrator for a hospice of more than 600 average daily census, Vice President of Care for a single provider in Florida with multiple regions and as a nationwide traveling administrator.

Sarah Stoakes joined Hillcrest as the Administrator for Hillcrest Silver Ridge in March 2019. She has a bachelor’s degree in public administration, a bachelor’s degree in criminal justice and a master’s degree in public administration. She enjoys family time with her husband and her son, as well as boating, wakeboarding and snowboarding. She also spends her time reading and crafting. Ms. Stoakes volunteers with Matt’s Dream Foundation and the Nebraska and Millard South DECA. Before joining Hillcrest she was an Assisted Living Administrator for 12 years. She also worked as the Director of Court Services for the National Safety Council and at the Child Saving Institute in a variety of roles.

Jessica Fredrickson became the Administrator of Hillcrest Country Estates Grand Lodge and Signature Villas in 2020. Prior to this position she was in marketing with the Hillcrest Country Estates continuing care retirement community for seven years, across all levels of care. She has a background in skilled care management and marketing in both the private and not-for-profit sector.  Jessica was born and raised on a farm in Wakefield, Nebraska. She earned her bachelor’s degree from the University of South Dakota in Communication Disorders/ Health Services Administration and then moved to Omaha for Graduate School at the University of Nebraska Omaha, earning a M.S. in Gerontology. She is licensed in Nebraska as an Assisted Living Administrator. Jessica is passionate about seniors and helping them to live their life to the fullest with the highest standard of quality and customer service. Papillion is where she met her husband and they have since made it their home and community. They enjoy watching Husker football & volleyball, hiking and traveling.